TN Healthcare Group Limited v Care Quality Commission

Facts

TN Healthcare Group Limited was registered with the Care Quality Commission as a service provider. By a Notice of Decision dated 29 October 2025, the Commission decided to cancel that registration, and the provider appealed to the First-tier Tribunal (Health, Education and Social Care) under the case number 2025-01711.EA. At the heart of the dispute lay the meaning of "personal care": the appellant advanced its own definition and interpretation of that term, which the Commission did not accept. The appeal came before a panel comprising Mr I Robertson, sitting as Judge, with Ms B Graham and Ms M Tynan as Specialist Members, at a video hearing on 5 August 2026. The Tribunal heard submissions from counsel for both parties. It also considered correspondence from the Commission dated 5 August 2026, confirming by way of a signed Consent Order of the same date that the parties had resolved the matter on the terms set out in it. Under those terms the Commission confirmed that it no longer sought cancellation of the appellant's registration as a service provider pursuant to the Notice of Decision, while each side maintained its respective position as to the proper definition of personal care, and the parties agreed that the appeal could be disposed of by way of a consent order allowing the appeal.